Matter over mind: When processes replace critical thinking

The goal of any process is to produce consistent, positive results. Engineers rely on process control in order to increase their work efficiency while also promoting safety by reducing human error.

But what happens if the method being followed, or the program being used, contains an error itself? If processes are designed by people, then they can contain human error as well. How can engineering companies and educators guard against blind compliance to a system and prepare engineers (or future engineers) to use a critical eye?

Read about our approach at KTM Solutions here.

#processimprovement #qualitymanagement #criticalthinking